Refund and Returns Policy –

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Refund and Returns Policy

Thank you for shopping at ShineTel Tech-Hub. We appreciate your business and are committed to ensuring your satisfaction with every purchase.

Refund policy

If you are not entirely satisfied with your purchase, we’re here to help. Our refund policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a refund, please Contact Us and provide your order number and details about the product you would like to return. We will respond promptly and guide you through the process.

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Returns policy

We also accept returns for items that are damaged or defective. If you receive a damaged or defective item, please Contact Us within 30 days of receiving the product. We will provide instructions on how to return the item.

Please do not return any items without contacting us first.


We do not offer direct exchanges at this time. If you wish to exchange an item, please follow the return process outlined above and then place a new order for the item you want.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us

If you have any questions about our Refund and Returns Policy, please Contact Us. We are here to assist you and ensure that you have a positive shopping experience with us.

Feel free to contact us for further inquiries or concerns regarding your Tech Problems.

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We appreciate having you as a customer and look forward to serving you always.

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