Privacy Policy – shinetelhub.com

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Accra, Ghana

Privacy Policy

Last Updated: 08/27/2023

Who we are

ShineTel Tech-Hub operates shinetelhub.com. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information we collect 

We may collect the following types of personal information:

  1. Contact Information: Name, email address, phone number, and postal address.
  2. Account Information: Usernames, passwords, and other credentials used to access our services.
  3. Payment Information: Billing address, credit card details, and other payment-related data for processing transactions.
  4. Usage Data: Information about how you use our website, products, and services, including IP address, browser type, operating system, and browsing history.
  5. Communications: Records of your interactions with us, including emails, chats, and customer support inquiries.

How we use your data

We use your personal information for the following purposes:

  1. Providing and improving our products and services.
  2. Processing transactions and sending order confirmations.
  3. Personalizing your experience and delivering relevant content.
  4. Responding to your inquiries and providing customer support.
  5. Sending you promotional materials and updates, with your consent.
  6. Analyzing website usage and trends to enhance our offerings.

Information sharing

We may share your personal information with:

  1. Service Providers: Third-party partners who assist in delivering our services, such as payment processors and shipping companies.
  2. Legal Obligations: When required by law, we may share information with law enforcement agencies or regulators.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
  4. Consent: With your explicit consent, we may share your information for specific purposes.

Your choices

You have the following rights regarding your personal information:

  1. Access: Request access to the personal information we hold about you.
  2. Correction: Update or correct inaccuracies in your information.
  3. Deletion: Request deletion of your personal data under certain circumstances.
  4. Marketing: Opt-out of receiving marketing communications.
  5. Cookies: Manage cookies and tracking technologies through your browser settings.

Data security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Children’s privacy

Our products and services are not intended for children under [age]. We do not knowingly collect or store information from children.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website, and the “Last updated” date will reflect the changes.

Contact us

If you have questions about this Privacy Policy, please contact us at info@shineteltechhub.com 

By using our website and services, you consent to the practices outlined in this Privacy Policy.

Feel free to contact us for further inquiries or concerns regarding your Tech Problems.

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We appreciate having you as a customer and look forward to serving you always.

Copyright © 2023 | ShineTel Tech-Hub

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